Data Protection Statement

1. General Information

The protection of your privacy when processing personal data is very important to us. Personal data is any data that can be used to identify you personally. Your personal data will be treated confidentially and in accordance with the currently valid data protection regulations of the Federal Republic of Germany and the EU.
We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information material. The operators of the website expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.

2. Responsible body within the meaning of data protection law / contact details

Wenn Sie Fragen haben, die Ihnen diese Datenschutzerklärung nicht beantworten konnte, Kommentare abgeben oder eine Beschwerde hinsichtlich unserer Befolgung maßgeblicher Datenschutzgesetze einreichen möchten, können Sie sich jederzeit über die unten stehenden Kontaktdaten an uns wenden.If you have any questions that this privacy policy could not answer, would like to make comments or submit a complaint regarding our compliance with relevant data protection laws, you can contact us at any time using the contact details below.

Strubl GmbH & Co. KG Kunststoffverpackungen
Attn: Data Protection Officer
Richtweg 52, D 90530 Wendelstein
Email: datenschutz@strubl.de

Should a data protection incident occur, we will investigate the incident immediately and take the necessary measures to minimise any possible effects. We are obliged to report relevant data protection incidents to the Bavarian State Office for Data Protection Supervision.

3. Collection, processing and use of data

The sources of our personal data depend on the communication channel you have voluntarily chosen when making enquiries or placing orders (by post, electronically via e-mail, by telephone). We generally use your personal data to respond to your enquiries or to process your orders. By submitting personal data in the context of an enquiry or order, you express your consent to this declaration.

Google Analytics
We use Google Analytics from Google Ireland Limited on our website to analyse and improve the use of the website. Google Analytics uses so-called cookies (small text files) that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookies about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Processing is carried out exclusively with your consent (Art. 6 (1) (a) GDPR) with IP anonymisation activated. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will never associate your IP address with other data from Google. A data processing agreement has been concluded with Google. You can prevent the installation of cookies by selecting the appropriate settings in your browser software, but please note that if you do so, you may not be able to use all the features of this website. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Live chat Talk.to
Our website uses Talk.to, a live chat tool provided by tawk.to inc. to enable direct communication with our visitors. This tool enables us to respond to enquiries in real time and improve our support services. Talk.to uses cookies to store chat history and ensure a seamless experience when visiting our site. Data processed by Talk.to may include: chat history, IP address, location information, device type and browser information. This data is used to optimise the service and provide a personalised user experience

4. Categories of personal data

Within the framework of the existing or intended business relationship with you, the following personal data may be stored or processed:

• Title, academic title, (first) name
• Position in the company
• Telephone number (extension) / mobile phone number (if applicable) / fax number / email address
• Addresses of your company

5. Purposes and legal bases

In order to process your orders in the best possible way, we store the data necessary for contract and business processing and forward it to the companies responsible for delivery.
The transfer of your customer-related data (inventory data) to unauthorised third parties outside STRUBL GmbH & Co. KG Kunststoffverpackungen is excluded. Our company will neither sell your personal data to third parties nor market it in any other way. We only process your personal data if you have voluntarily provided it, if you have consented to this or if we are otherwise legally authorised to do so. Your personal data is processed by our company for the following purposes and on the following legal bases:

• Processing based on your express consent to the processing of your personal data (Art. 6(1)(a) GDPR)
• Processing for the fulfilment of pre-contractual and contractual obligations (Art. 6(1)(b) GDPR)
• Processing for the fulfilment of legal obligations (Art. 6 (1) (c) GDPR)
• Processing for the protection of legitimate interests of our company or a third party (Art. 6 (1) (f) GDPR),

If you have provided us with personal data, we will only use it to respond to your enquiries, to process contracts concluded with you and for technical administration. Your personal data will not be passed on to third parties unless you have given us your consent to do so. You have the right to withdraw your consent with effect for the future.

6. Recipients and internal access rights

Access to your personal data is granted to all employees of our company who are required to do so due to their duties, such as employees in the areas of sales, logistics, IT and quality assurance. The management and restriction of access rights to your personal data within the team of employees is the responsibility of our internal IT department. Access rights are granted on a need-to-know basis, i.e. employees are only granted access if this is necessary for the fulfilment of their contractual obligations.
Due to the services provided by external service providers to our software or our server, our service providers may view personal data. In this case, our company has concluded the contract processing agreements required by law. Insofar as it is necessary for the fulfilment of contractual obligations, your data may be transferred to third parties, e.g. to our partner carriers. These companies are also obliged to comply with data protection regulations. No data will be transferred to third parties without a legal basis.

7. Right of objection and revocation

You have the right to object to the use of your personal data for the purpose of advertising or trade fair invitations by post or email from us. Any consent given to us can be revoked at any time. You can submit your objection or revocation informally by post, fax or email without giving reasons to the contact details below. In the event of revocation, your stored personal data will be deleted. Personal data in the context of commercial transactions will be stored and archived in the document repository for as long as required by the statutory retention and archiving periods.

8. Storage period and deletion obligations

We comply with the statutory deletion obligations of the GDPR (Art. 17) to ensure that your personal data is deleted properly after the expiry of the prescribed retention periods and in accordance with the applicable deletion classes. We therefore delete personal data as soon as:

• The data is no longer required to fulfil the business purpose, e.g. due to the termination of the business relationship
• You have revoked your consent to the storage of the data and there are no other legal reasons for data processing.
• You object to the data processing and there are no overriding legal interests that justify the processing.
• The deletion of the data is necessary to comply with legal obligations.

9. Rights of the data subject

In connection with data protection regulations, you have the right to information (Art. 15 GDPR), correction (Art. 16 GDPR), deletion (‘right to be forgotten’ – Art. 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR), objection (Art. 21 GDPR) and withdrawal of your consent (Art. 7 (3) GDPR). To exercise your rights, you can contact the responsible body mentioned in point 2. If you believe that the processing of your data violates applicable data protection law or that your data protection rights have been violated in any other way, you have the right to lodge a complaint with the supervisory authority (Art. 77 GDPR). In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information.
We would like to point out that if you do not provide personal data or if you revoke your consent, it will be difficult or even impossible for our company to fulfil its (contractual) obligations.

10. Changes and updates to our privacy policy

We reserve the right to occasionally amend this privacy policy so that it always complies with current legal requirements or to implement changes to the services in the privacy policy, e.g. when introducing new services on our website. If you enter into a business relationship with us even after changes have been made, this shall be deemed to constitute your consent to the relevant changes, our procedures and this policy. We therefore recommend that you check our privacy policy regularly for changes.

11. Security notice

We would like to point out that data transmission over the Internet (e.g. communication by email) may be subject to security vulnerabilities. We endeavour to store your personal data in such a way that it is not accessible to third parties by taking all technical and organisational measures possible. We cannot guarantee complete data security when communicating by email, so we always recommend that you send us confidential information by post. It is not possible to completely protect data from access by third parties.
The information and assurances contained in this privacy policy refer only to our websites and do not extend to websites of other providers. If you are redirected to other sites via links on our sites, please inform yourself there about the respective scope of your data. We have no influence on the content and design of external websites.